Hotel Providence

The bedroom was updated and huge.

The unit we got was well-equipped with TV. The location was perfect, close to old town...

The room had bad views.

the hotel is fairly clean and fairly large with exceptional staff members. breakfast with the coffee offered. great and very pretty location for my purposes. found in the very appealing area. honestly nothing too much trouble.

Ugly views.

Its location was central, not too far from an arts city hall. The main shopping center and shopping centers where right next door.

It had really bad views.

It was a decent city hotel, nothing special. The service people were, however, friendlier and more caring than average.

Parking fees of $20 daily applied for partial days, so from 6 P.M. Friday to 12 noon Monday, less than three days, resulted in a fee of $79 instead of $60. Very high price; the dollar discount notwithstanding.

We had particularly nice breakfasts.

Booked a room with comfortable bed.

Room was beautiful. Staff was very competent and extremely helpful. Very nice feel. There were a lot of restaurants within walking distance. After a long drive, I didn't feel like driving to a restaurant for dinner.

I didn't love the $25 valet charge. Our room was on the 5th floor and the roof fan made a tremendous noise all night. We were offered ear plugs... Why not fix the noise problem? We were too tired to ask to be moved to another floor. It was really very loud!!

a good stay with caring staff and cozy amenities like unlimited coffee

Really good stay and highly recommend.

Quality rooms with pleasant and helpful staff.

Pet fee was too high.....the most I ever had to pay......a reason for not returning there

Nice reception from the staff and very accommodating when we weren't happy with our original room, they quickly relocated us. We were there for one relaxing evening- lovely room, comfortable bed, gracious environment, centralized location.

The bells from the nearby church rang repeatedly throughout the day and evening- nice at first but then too much!

Strongly recommend for a flying visit

Comfortable room, convenient location, with excellent amenities like wi-fi and a 24-hour reception, made our stay hassle-free as we could easily access everything we needed for our weekend trip.

The staff were unfriendly and unhelpful .

Professional and helpful and friendly staff. Excellent hotel restaurant. Great location. Free Wi Fi a plus.

Poor maintenance of light fixtures, I.E. missing light bulbs, malfunctioning lamps. Limited cable tv options.

The hotel is a charming looking boutique type establishment, well appointed and well located.

The service was skeletal-- we had problems with the heat and there was no engineer on duty from very early in the evening. As the night progressed the heating system in our room completely pooped out, and it was so late in the night we just slept in our coats.The way the heater appeared, I got the sense that the remodeling of this charming old building was superficial-- cosmetic more than real. The staff were nice, but made no attempt to reduce our bill, which I resented. They did say this was hard to do because we booked via a third party. While they offered us a free breakfast, only one person was working the tables and the service was so slow that we just left.

My previous stay in providence was fine, but the trademark really stood out with its amazing service and beautiful venue. Everything was well-organized, and every detail made our special day lovely.

The gym was closed .

Conveniently located, great architecture, friendly service & valet.